Shipping Information
What Shipping Methods Are Available?
We typically ship with USPS for all standard deliveries. Items under 1 lb go First Class, and items over 1 lb are shipped with USPS Priority. If you need us to use a different courier, please let us know!
How Long Will It Take To Get My Package?
We ship all orders within 2 business days. Most packages arrive within 3-7 days of ordering. We do offer upgraded 1-day and 2-day shipping at checkout as well.
Do You Ship Internationally?
Yes, but please be aware that international packages can take weeks to arrive. Contact us if your country is not available on checkout, we would be happy to give you a custom shipping quote.
Can You Ship My Present for Me?
Yes, we’d be honored to! Please let us know on checkout who the package is for, what the occasion is (optional), and whether you would like to include a gift message. We will include a free greeting card with your custom message 🙂
Play Scarves FAQ
How Big Are Your Playsilks?
35″ x 35″! The perfect size for most children to easily wrap the play scarf around themselves yet not drag on the floor.
Are You Going to Have New Colors?
Yes, it’s definitely in the works! We are always trying to balance keeping up with current demand vs working on developing new color bundles. Our goal is to eventually be able to release new colors with every season.
Orders and Returns
How Can I Return a Product?
Please email us at hello@melodienaturals.com, and we will send you a return label!
How Do I Track My Order?
You will receive a tracking link via email as soon as your order ships.
How Can I Cancel Or Change My Order?
Email us at hello@melodienaturals.com or better yet, text us at 971-350-8087 so we can cancel or change your order before it ships!